you for the help. I just drove our Jetta with the kit I
purchased from you over 600 miles.
From Becker Minnesota to Glendive Montana with about 500 lbs of
cargo (myself, daughter,
tools and luggage) and a mountain bike with child bike seat on
it mounted on a trunk style
carrier going 75mph with no problems.
I recently ordered a part, and wanted to
provide some positive feedback, your service was outstanding.
Please feel free to use this as a customer testimonial if you
I recently phoned to inquire about a flange
sleeve I needed to repair an older VW diesel. Before
calling, I had already spoke with at least two other ‘vw
specialty’ shops, and neither had any idea what I was talking
about... one even suggested that I would have to remove the
transaxle assembly and purchase a complete transmission seal
kit. Your sales department promptly returned my
call, knowing exactly what I was talking about. They spent
a good 5-10 minutes on the phone with me, providing advice and
checking to make sure the part was correct for my old rabbit.
I ordered the part that night, and it showed up on my doorstep
two days later. In fact, included with the sleeve was the
final drive seal kit, provided free of charge.
Not only was the customer service
outstanding, the advice given was accurate… and I was able to
replace the sleeve without removing the transaxle assembly -
completing the entire job in less than an hour.
Thank you for the support and advice, it’s very much
appreciated. You can bet I’ll be calling back and
referring others for any future vw transmission needs.
-Jeremy, from CA,USA